100% BUYER PROTECTION GUARANTEE

Refund & Cancellation Policy

Last updated: March 2026

Buyer Protection Commitment:All transactions are secured by our fulfillment guarantee and verified credential protocol. If delivery is late or not as described, you receive an immediate 100% refund.

1. Cancellation Prior to Delivery

If your order is currently in the Payment Confirmed or Verifying Account stage and has not yet entered Delivered status, you may request an immediate full cancellation and refund by opening a support ticket from your dashboard.

2. Delivery Time Exceeded

In the unlikely event that Legends-Bay fails to deliver verified account credentials within the guaranteed 8-hour window without prior customer agreement, the customer has the right to cancel the order for a 100% refund.

3. Discrepancies & Defective Credentials

Every account is checked immediately before delivery. If, upon first login, there is a material discrepancy in key stated resources (e.g. Chrono Crystals balance lower than listed, missing stated Ultra characters) or credentials fail to authenticate, our support will rectify the issue or issue a complete refund.